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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Karen Stacy

November 14, 2023

5  out of  5 rating by Karen Stacy
"Sarah was very professional and kind. Provided me with personalized car insurance and answered all my questions. Would highly recommend."

Allison Turner

November 13, 2023

5  out of  5 rating by Allison Turner
"Kevin is great and Gabriel is efficient and friendly! I’m saving about $40 a month switching from Geico. Very pleased!"

Joyce Byrd

November 7, 2023

5  out of  5 rating by Joyce Byrd
"Kevin has been our agent now for a long time now and we really appreciate his friendliness, helpfulness, knowledge, and availability for calls and appointments. We highly recommend Kevin for all your insurance needs."

Patrick Haynes

October 3, 2023

5  out of  5 rating by Patrick Haynes
"Very professional, excellent to work with"

Ben Hagen

October 3, 2023

5  out of  5 rating by Ben Hagen
"I’ve reached out to Audrey countless times for Auto or Life questions and she’s always there to help. Amazing customer service."

Mike Quesenberry

June 13, 2023

5  out of  5 rating by Mike Quesenberry
"Insurance is one of those things that you pay for in the hope of never using it. But when you do, you’d best have someone local that will be there. Kevin measures up to that expectation. Thankfully, everyone in his office is to be commended for supporting the many facets of the operation. This is important when you “bundle” your insurances. They know the business; they know their customers. For me, that’s a win-win."

Emily Fought

April 3, 2023

5  out of  5 rating by Emily Fought
"I've been with State Farm for years, but recently relocated to Virginia. Kevin Mann's office was very helpful! They're always quick to answer questions and offer support."

Fred Smyth

February 24, 2023

5  out of  5 rating by Fred Smyth
"We love the prompt, personable and professional service we've received from Kevin Mann's team for decades!"

Amped 4 Praise

January 13, 2023

5  out of  5 rating by Amped 4 Praise
"Kevin and his team are the best! I have been with State Farm since 1977 and with Kevin since moving to Charlottesville in 2000. He and his staff are very knowledgeable, always kind and helpful. They are willing to listen to your needs and make recommendations without being pushy. If you are looking to change insurance or just want a better agent call Kevin and his team!"

Anna Hunter

December 20, 2022

5  out of  5 rating by Anna Hunter
"Excellent service and care! Thank you all so much! :)"

Roger Smith

December 16, 2022

5  out of  5 rating by Roger Smith
"I've been with State Farm for more than 20 years, and Kevin's office for more than 15 of those years. The friendly, personal service and responsiveness have always been great. I couldn't recommend them more."

Lisa Davis

December 7, 2022

5  out of  5 rating by Lisa Davis
"Kevin Mann has been my insurance agent since 1999 when I moved to VA. His team has been there for me after a bad accident out of state as well as a scratch and dent incident. They handle all claims and correspondences 100%. They are efficient, knowledgable and kind. I won't leave this office even with options in my community because of the long term positive experiences."

Tom Zakielarz

October 19, 2022

5  out of  5 rating by Tom Zakielarz
"Kevin's office has handled our household for many years and while we like State Farm, it is the personal service that we get from Kevin's office that makes the difference. Whether adding a car, getting life insurance or insuring our home - the service is exceptional and friendly. When the inevitable claim does happen, they are concerned about us first then the stuff later! Great team."

John Schroll

October 14, 2022

5  out of  5 rating by John Schroll
"We have been totally satisfied customers for over 20 years. The staff responds quickly with answers to all questions. They are friendly and competent. Kevin listens to what we want and does not push policies or upgrades unless we ask. And the prices are good."

Ken Lambert

October 11, 2022

5  out of  5 rating by Ken Lambert
"Audrey Kattwinkle, Kevin Mann, and team are the very best. I've needed their help several times over the last 22 years, and they've always made things easy, fast, and more than satisfactory."

Maria Aulisio

October 11, 2022

5  out of  5 rating by Maria Aulisio
"Kevin and Holly are terrific people, they go out of there way to help you with anything you need. Great friendly atmosphere, prices, discounts are the best in town. Having the Drive Safe snd Save discount has been so helpful. Thank you State Farm for have such awesome employees!!!"

Anne Kinsley

October 11, 2022

5  out of  5 rating by Anne Kinsley
"My realtor recommended Kevin Mann over 30 years ago, and I have been with his team at State Farm ever since. Kevin and the rest of his team have provided great service as my family's insurance needs have changed over time. They are friendly and knowledgeable and prompt. I appreciate the care and service I have received over the years."

Jake G

October 10, 2022

5  out of  5 rating by Jake G
"Great organization from top to bottom. Been a customer for over a decade and never had anything but an honest and transparent experience with them!"

jordan blackwell

October 4, 2022

5  out of  5 rating by jordan blackwell
"If you need amazing insurance at a great price, please give this place a call! My wife and I just changed our insurance to State Farm, and we were both blown away! Holly is absolutely AMAZING! Not only does she have the best customer service skills I have ever encountered, but she worked with us to find the best possible coverage for us. 5 out of 5 stars across the board! Thank you again, Holly! 😁"

Darci Palmer

September 26, 2022

5  out of  5 rating by Darci Palmer
"I have been with State Farm for over 35 years and specifically Kevin's office for over 20 years. Each time I have a service question, Kevin, Holly and staff have been phenomenal. They are very polite and professional as well as informative and helpful. Recently, they spent quite a bit of time going above and beyond to find me the best rate for our family. Thank you, Kevin and staff!"

Grayson Heflin

September 19, 2022

5  out of  5 rating by Grayson Heflin
"Very fast and helpful service!"

J H

September 14, 2022

5  out of  5 rating by J H
"Exactly what you'd hope for from your insurance company. GREAT service, prompt replies, conversations to listen & meet your needs, and competitive prices. Happy customer!"

Allison Ferralli

September 14, 2022

5  out of  5 rating by Allison Ferralli
"My family has been working with Kevin Mann's office for years, and we will continue to do so. Holly was so kind and easy to work with - their service is phenomenal."

Brooks

September 13, 2022

5  out of  5 rating by Brooks
"I Really like this company, no matter who answers my call I always feel comfortable talking to them. Today I had a question about my policy and Mrs. Holly answer it she was very professional and kind. Thank You"

Christina Deane

September 12, 2022

5  out of  5 rating by Christina Deane
"Our family has received great service from Kevin Mann's State Farm Insurance for almost 30 years now. They offer great suggestions to make sure we have the coverage we need, and his staff is always friendly, responsive, and very patient in answering all of our questions and concerns!"